As written here, websdk ‘accounts’ will get locked if a user enters multiple wrong passwords (or room ids) withing 5 minutes.
It looks to me that this ‘account locking’ happens on websdk-key level, i.e. one user gets the account locked, and all other users within this company (using the same websdk api key/secret pair) will get locked too for 30minutes.
I verified this several times by using different room ids, belonging to the same company (i.e., using the same websdk api key / secret).
Could you please give an explicit statement if this is true (as requested in the linked ticket).
- if no, i would be happy if you could assist in debugging this issue, i can PM you the room ids (+websdk key pair)
- if yes, … well this would render your websdk practically useless. in a company or university with some hundred users the websdk keypair would be locked most of the time. i totally understand your need to protect against various forms of ‘zoom bombing’, but this cannot be the way you want to go here.
Plz keep me updated