Hi @stan_b,
No worries, we’re still looking into this issue and as soon as we have this fixed we’ll include this in a future release. https://marketplace.zoom.us/docs/guides/stay-up-to-date/upcoming-changes/web-sdk
Thanks
Hi @stan_b,
No worries, we’re still looking into this issue and as soon as we have this fixed we’ll include this in a future release. https://marketplace.zoom.us/docs/guides/stay-up-to-date/upcoming-changes/web-sdk
Thanks
Hi @tommy, thanks for the reply
Is there a plan for fixing this echo problem ? We’re experiencing great difficulties with our client. We have partnered with zoom and become a reseller last month, but now we cannot go live with web sdk because of echoes.
Hey @kazimetiksan,
Can you send an email to developersupport@zoom.us with the meetingID that had the echo and steps to reproduce the Web SDK issue. We can investigate further from there.
Thanks,
Tommy
We are also experiencing the same echo, bad quality audio, metalic voice, in all our meetings, even with only two people in the meeting.
please websdk can’t be used right now our testing environment only includes the zoom web sdk not any other library. library versión 1.6 1.7. 1.5 happens but less.
Hey @JuanLopez,
Can you send an email to developersupport@zoom.us with the meetingID that had the echo and steps to reproduce the Web SDK issue. We can investigate further from there.
Thanks,
Tommy
Hi @tommy
I had emailed regarding a similar issue almost 2-3 weeks back. Yet to hear anything on that.
-Atul
@all For all of you that use the newest 1.7.8 CDN, does the audio really improves?
I am having issues with 1.7.8, the aec is really bad
are you using the cdn lib / the npm node_modules lib?
We have tested it with both
Hey @nitin1,
Thanks for letting us know, we are working on improving the acoustic echo cancellation.
Thanks,
Tommy