Had a very disappointment experience with Zoom WebSDK. We had an event recently using Zoom WebSDK. The platform was tested well with people from India, Spain and Korea. But at the event day, most of the users weren’t able to hear each other. They could see each other but couldn’t hear each other.
Users weren’t able to speak with each on in WebSDK. We provided an alternate to users to copy the zoom link and join the meeting where they were able to communicate. But WebSDK was failer.
We were using 1.8.3. We tried to upgrade to 1.8.6 but most of the users were getting a black screen and some console error(Don’t have the screenshot)
Device (please complete the following information):
All the devices.
I’m not sure why WebSDK is so unstable. Initial I had a problem with Chat which was later fixed in 1.8.3. But the audio issue was inconsistent. It occurred only for certain users. Which was hard to explain to the users.