I am not a developer, just a user with admin rights to our Zoom account.
Since the JWT app will no longer work after this Friday, September 8th, I am creating an App to use an OAuth connection back to our Freshservice account.
I have the App created in the Zoom Marketplace but I am unable to Activate it. Once I press the Add button, a new tab opens and I get this message - {“status”:“failure”}
I have all of the Freshservice parts set up and configured. I need the App activated so that the two software’s can communicate.
Can someone let me know if there is something I am missing when I am trying to Activate my App?
Thank you.
Looking to discuss the use of apps integrations on the Marketplace?
Join the Zoom user community conversation at https://community.zoom.us.
I would need some more information on the error but, I can think of a few options, can you check and make sure all of the Redirect URLs are on the allowlist exactly the way they are entered in Zoom
Also please check the Direct landing URL and the configuration URL the add button might not be working due to one of these options not showing correct.