After screen dims in IPhone zoom component view sdk kicks out the user from session

Meeting SDK Web
1

Description
In IPhone when screen gets dim after 60 seconds in Safari browser zoom component view kicks out the user from session automatically.

Which Web Meeting SDK version?
Zoom component view SDK 3.1.0

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Join meeting using zoom component view SDK through IPhone 15 Pro in Safari browser
  2. Wait for 60 seconds until screen gets dim
  3. After getting dim when you start screen again. You will see you kicks out from the session and needs to re-join the meeting.

Device (please complete the following information):

  • Device: IPhone 15 Pro
  • OS: IOS 17.2
  • Browser: Safari
  • Browser Version : All Versions
2

@sudhakar ,

Thank you for bringing this behavior to our attention. The latest version of the SDK is 3.16. Have you tested this scenario with the latest version?

3

Yes I did test with Latest version of SDK also 3.16. Facing the same issue in latest version on SDK also.

4

@sudhakar,

Are you able to screen recording of the behavior you are seeing?

5

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