Description
Our internal reference ticket number is 10157.
There were many disconnections for a meeting on the web client sdk.
Reason: Network connection error.
Latency just shooting up on the ones I looked at.
Many people joined, and it started kicking people out and they were not able to join back.
We had to have them turn on the native zoom to continue.
Environment:
- Production
Who is impacted:
All or most of the users from one of our major clients.
Reason: Network connection error.
yeah just so many of those
latency just shooting up on the few I looked at
Environment:
- Production
Who is impacted:
Error
The full error message or issue you are running into.
Which Web Client SDK version?
1.8.0
To Reproduce(If applicable)
Steps to reproduce the behavior:
- Meeting id is 94803747674
Reason: Network connection error.
yeah just so many of those
latency just shooting up on the few I looked at
Screenshots
If applicable, add screenshots to help explain your problem.
Device (please complete the following information):
- We believe most of these were on the desktop in the browser, but the full list is on that meeting listed above.
Additional context
This outage had a large customer of ours afraid to continue service.