App ownership was transferred but can't find to whom

App Marketplace App Submission
1

We created a new Zoom account and transferred the ownership of the app to the new account but now we can’t find it anywhere. We can’t figure out which account has ownership. This is an active app with quite a few users, and we really need to gain access again.

2

Hi, can anyone help us with this?

3

Hi Sol

Thank you for reaching out. I am more than happy to help, please check your DM as I will be asking you further questions to help you retrieve your account.

1 Like
5

Hello, @sol to fully understand your situation you created an App on Account A and moved it to Account B and now you cannot find it? Since you can only move Apps within the account I assume the app still resides on your account unless you moved the owner of the App to another account.

Regards, Kwaku