Description Private chat doesn’t work. We remember this function worked before (last year around September 2019, using v1.4.3 or v1.5.0 or v1.5.1). We don’t know when exactly this issue started to happen. We received this report from our customer as they’re suspecting that the host is not receivin…

Hi @mini.cactus , I wasn’t able to reproduce the error. I just downloaded the sample web app and only included the API keys to get it started. The host was using a Mac with the latest Zoom client. Do you have private chat set within the Account settings? [Screen Shot 2020-03-20 at 10.31.47 AM]

Hey @mini.cactus , thanks for posting and using Zoom! I appreciate the detailed post, and have notified our team of this issue. (ZOOM-141683) We will investigate and get back to you as soon as possible. Thanks, Tommy

Hey @mini.cactus , We just released private chat in version 1.7.2. Please update to the latest version. Thanks, Tommy

Hi @tommy , Thank you for the follow-up! I’ve updated the Web SDK to the latest version (1.7.2) and made sure I’m using the latest version of the client app for Mac ( https://zoom.us/client/latest/Zoom.pkg ) but unfortunately the problem persists :frowning: Regards, K

Hey @mini.cactus , I was unable to reproduce the issue, however I am using the Mac Zoom App. The host can see my private message. [Screen Shot 2020-03-12 at 2.20.00 PM] Did I miss a step? Thanks, Tommy

Hi @tommy , thank you for your prompt reply! Hmmm that’s weird. I test with Mac Zoom App too. I tried with different configurations but still couldn’t figure out the reason of this issue is happening right now on our end. Is there a simple way to do this? I suspected that the name containing emo…

Attendee unable to send a private message to host

Meeting SDK Web

mini.cactus (Mini Cactus) March 3, 2020, 9:31am 6

Screenshot 6

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Attendee unable to send a private message to host

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