Audio not working from Android to Web after updating SDK (JS, Android)

Meeting SDK Web
1

Description
Zoom audio is not working, or voice getting disturb from Web SDK to andoird SDK. If i host a meeting from web sdk and join meeting from android sdk, neither i can hear in android nor from web. Else on web audio is completely distorted and cant hear anything from other side.

Error
No Error.

Which version?
Web SDK -> 1.7.7
Android SDK -> 4.6.21666.0429

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Schedule meeting.
  2. Start meeting from Web SDK (or Android SDK).
  3. Join meeting from android SDK (or web SDK).

Result -> Audio is not working properly on cross plarform (Web to Android).
Expected Result -> Audio should work properly.

Smartphone (please complete the following information):

  • Device: Oneplus 5, Android 9
  • Browser: Chrome -> Version 81.0.4044.92 (Official Build) (64-bit) (Ubuntu)

Additional context
Before updating Android SDK version, it was working fine.

2

Hey @gitesh.purbiya22,

Thanks for sharing this, we are looking into the issue and will get back to you. (CS-1880)

-Tommy

3

Working after updating web sdk version to 1.7.8.

1 Like
4

Happy to hear upgrading to 1.7.8 worked! :slight_smile:

Thanks,
Tommy