Description When joining a webinar on Safari as an attendee, you cannot hear the audio. It works as a panelist. Error Audio doesn’t work Which Web Meeting SDK version? 1.9.8 To Reproduce(If applicable) Steps to reproduce the behavior: Join a webinar on Safari as an attendee. Audio doesn’t w…

Hey @giancarlo1 , @elearningevolve , For the workaround like Jack said, you can have your user navigate to their Safari Preferences once they are on your site, and then enable “Allow All Auto-Play” and they will be able to hear webinar audio. [Screen Shot 2021-09-22 at 8.40.07 AM] Thanks, Tommy …

Audio not working on Safari when joining as attendee

Meeting SDK Web

MaxM (Max M.) September 16, 2021, 10:38pm 10

Hey @giancarlo1,

My apologies, I forgot to let you know that I have since reached out to our engineering team in regard to this issue. I’ll let you know when it’s resolved.

(ZOOM-309162)

Thanks,
Max

1 Like

Ascertain if an attendee is properly receiving the webinar audio and video when using the websdk

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Audio not working on Safari when joining as attendee

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