Black screen on Screen sharing due to gallery-video-container__main-view

[vipin.kaushik]

Description
when interviewer shares screen, interviewee can only see a black screen

Browser Console Error
Nothing

Which Web Meeting SDK version?
1.9.0

Meeting SDK Code Snippets

To Reproduce(If applicable)
Steps to reproduce the behavior:

1. Start the meeting
2. Click on 'Screeen Share
3. Interviewee sees the black screen instead of the screen shared

*Screenshots

Device (please complete the following information):

• Device: Desktop
• OS: Windows 10
• Browser: [Chrome
• Browser Version : 95 (32-bit)

Additional context
Smartmeet uses Zoom Web SDK version 1.9.0. While using the Screen Share feature, majority part of the Shared Screen Window is blocked by an HTML Container.

I’ve attached screenshots for the same. This problem is solved if I apply “display: none” CSS property to the class “gallery-video-container__main-view” via Chrome Developer Tools but accessing that HTML Element of the SDK within the project is tough and that too with proper control. Screenshots are attached in order of the execution.

[MaxM]

Hey @vipin.kaushik,

Thank you for reaching out to the Zoom Developer Forum. Please test with the Sample Web App at the latest version (2.0.1) and apply our guide on Improving Web SDK Performance.

Let me know if that helps.

Thanks,
Max