Calling /metrics/meetings/{meeting_id} returns error when meeting has not started

Description
Calling /metrics/meetings/{meeting_id} on a meeting that has not started returns “Meeting does not exist: meeting_id”

Passing in the uuid works as expected
Once a meeting has started or ended, using meeting_id works as expected.

Error
Meeting does not exist: meeting_id

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

Which Endpoint/s?

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Create meeting
  2. Do not join meeting
  3. GET /metrics/meetings/{uuid} returns correct data
  4. GET /metrics/meetings/{meeting_id} returns “Meeting does not exist: meeting_id”

Additional context
We have been calling /metrics/meetings/{meeting_id} for many months, behavior appears to have changed on 7/18/21

Hi @cdahms,

I am unable to reproduce this behavior so as a next step, can you please email developersuppport@zoom.us with the meeting ids of the ones you’re calling a GET request for so we can try to replicate the behavior and see what is happening with your account?

Thank you,
Gianni

Thanks Gianni, just sent the email with meeting id

Hi @gianni.zoom,

My email to developersupport@zoom.us bounced as unknown mailbox, can you tell me the correct email address to use?

Thanks

  • Chris

Hi @cdahms,

developersupport@zoom.us should be a valid email. You can also submit from developers.zoom.us — let me know if that helps.

Thanks,
Will