Calling /metrics/meetings/{meeting_id} returns error when meeting has not started

API and Webhooks
1

Description
Calling /metrics/meetings/{meeting_id} on a meeting that has not started returns “Meeting does not exist: meeting_id”

Passing in the uuid works as expected
Once a meeting has started or ended, using meeting_id works as expected.

Error
Meeting does not exist: meeting_id

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

Which Endpoint/s?

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Create meeting
  2. Do not join meeting
  3. GET /metrics/meetings/{uuid} returns correct data
  4. GET /metrics/meetings/{meeting_id} returns “Meeting does not exist: meeting_id”

Additional context
We have been calling /metrics/meetings/{meeting_id} for many months, behavior appears to have changed on 7/18/21

2

Hi @cdahms,

I am unable to reproduce this behavior so as a next step, can you please email developersuppport@zoom.us with the meeting ids of the ones you’re calling a GET request for so we can try to replicate the behavior and see what is happening with your account?

Thank you,
Gianni

3

Thanks Gianni, just sent the email with meeting id

4

Hi @gianni.zoom,

My email to developersupport@zoom.us bounced as unknown mailbox, can you tell me the correct email address to use?

Thanks

  • Chris
5

Hi @cdahms,

developersupport@zoom.us should be a valid email. You can also submit from developers.zoom.us — let me know if that helps.

Thanks,
Will

6

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