Description The webclient SDK 1.8 is having the same issue as the previous versions where black screen will appear when the active speaker is talking or sharing screen. In some clients the image appear in some it doesnt, not sure how to reproduce appart from just starting the meeting. Reloading the…

Hey @pmogollon , Thanks for getting back to me with all of these details. This 2nd error appears to be associated with an issue that our team is currently looking into. (CS-2268). In regards to the 1st error (“cannot read property width of undefined”)—it doesn’t look to be the case, but can you con…

Hi @will.zoom , Actually I have tried both, iframed and not iframed and I can reproduce the issue in both cases. This is the output in the console. mnum: 834 5568 9887 document.getElementsByClassName('send-video-container__btn')?.[0]?.click(); undefined zoom-meeting-1.8.1.min.js:2 startRenderVide…

Hey @pmogollon , Thanks for these details—is it possible to share a link to your repo so that I can try and reproduce this locally? Let me know—thanks! -Will

I cant share it, but I can try to create a reproduction repo. Ill be back with that later this week.

Thanks @pmogollon , That will be helpful! :slight_smile: -Tommy

Having the same issue, any ideas on the solution? Thanks.

Hey @nedzad.hafizovic , Can you please provide the following info so we can better assist: Description A clear and concise description of what the question is. Error The full error message or issue you are running into. Which version? Knowing the version can help us to identify your issue fas…

Hey @tommy , Of course, there it is. Description Zoom goes down if a first participant in a meeting turns the camera on. If I enter the meeting first and I am alone there, and if I try to turn the camera on, I get a black screen and a bunch of console errors. This does not happen when there are ot…

Hey @nedzad.hafizovic , Thank you for sharing these details. Our team is looking into this (CS-2435). I’ll be in touch, Will

any update yet? I’m looking forward for the solution

Camera and shared screen not showing to some clients

Meeting SDK Web

immosquare (IMMO SQUARE) November 17, 2020, 7:03pm 17

@tommy

Have you an ETA ? because the new release 1.8.3 dont fix this issue…

Still unresolved: Camera and shared screen not showing to some clients

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Random Black screen no errors 1.7.8 Web	70	5949	July 13, 2020
WebSdk 2.9.7 many console errors and always black screen on Chrome Web	11	850	March 21, 2023
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Camera and shared screen not showing to some clients

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