Error "Start Video" for first participant

Meeting SDK Web
1

Description
I’m getting an javascript error when clicking on the “Start Video” button and then the display goes all black. I believe it is only happening when you are the first participant in the meeting. I was able to reproduce using the sample-app.

Error
Cannot read property ‘width’ of undefined.

Which version?
Latest version from https://github.com/zoom/sample-app-web.git and @zoomus/websdk 1.8.1

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. download and install sample-app-web
  2. ‘npm run start’ from ‘Local’ sub-directory
  3. Go to http://localhost:9999, enter meeting id (only change) and click “Join”
  4. Click on “Start Video” button (make sure you are the only participant in meeting)

Screenshots
attached

2020-11-02_10-34-52
2020-11-02_10-34-521358×1177 271 KB

Device (please complete the following information):

  • Device: Mac
  • OS: Catalina
  • Version: 10.15.7
  • Browser:Chrome
2

Hey @jc5826,

I was not able to reproduce this error. Can you share a video of it happening?

Thanks,
Tommy

3

Yes. here’s a video https://www.screencast.com/t/eriwau3QBxfi

Note. Not sure if my being on a Mac/Chrome makes a difference. A colleague using Windows/Chrome was not able to reproduce problem.

4

Thanks @jc5826, we will get to the bottom of this issue and share an update. :slight_smile: (CS-2495)

-Tommy

5

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

6

Hey @jc5826,

I have confirmed with our team that we are fixing this in the next version, 1.8.6.

We will post the release date here soon:

-Tommy

7

Hey @jc5826 ,

This should now be fixed. Please upgrade to version 1.8.6:

Thanks,
Tommy