Camera mode never gets initiated on my mac on latest zoom Client Version (6.5.12)

Zoom Apps
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Hey Team,

I’m testing the Zoom sample app zoomapps-cameramode-vuejs and running into an issue on Mac.

  • On Windows, everything works fine — calling runRenderingContext({ view: "camera" }) successfully initiates Camera Mode.

  • On my Mac mini (with an external webcam attached), Camera Mode never gets initiated after calling the same method.

  • I’ve confirmed that permissions are granted, and interestingly, production Zoom Apps like Prezi work fine on the same setup.

So, it seems specific to the sample app or its configuration on Mac.

Has anyone faced this issue, or could this be related to Mac permissions, sample app limitations, or something else I’m missing?

Thanks in advance!
@MaxM @Robert.Wallis ?

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Same issue! I was able to get it going in version 6.5.9 but I can’t seem to get anything on version 6.5.12. Neither for my app or the sample apps. Please help me diagnose this because there are no error logs, no additional warning in the release notes hinting at any extra permissions, and no more configuration steps specified in the sample app’s documentation. I really need to get my app ready and this is a major blocker for me. Please help! Would really appreciate the insight!

CC: @MaxM @Robert.Wallis

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Looking into this as well @Mahnoor and @tommmyy890

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