Can't Update Our Marketplace Apps No Access

App Marketplace
1

I can’t access the apps I created anymore.

ASI WEB API V2 No access Activated Live on your account Updated Oct 23 08:00 AM Server-to-Server OAuth Intend to publish: No Account Level
Audit Systems Legacy S2S No access Activated Live on your account Updated Oct 23 07:57 AM Server-to-Server OAuth Intend to publish: No Account Level
2

Unable to view the app.

Contact administrator for access

3

Also if I try to create a new app the Server to Server OAuth App is greyed out. Other wise I can create new apps.

4

Hello @app.auditsystems.pro

Hi team, thank you for raising this issue.

It sounds like this is related to a change in the required permissions for managing or creating apps in the Marketplace.

  1. For the greyed-out “Server to Server OAuth App” option and creating new apps: You will first need to ensure you have the appropriate permissions. Please review the requirements here: https://developers.zoom.us/docs/internal-apps/

  2. For the previously created apps (“No access” error): Can you first check if assigning the necessary permissions (as detailed in the link above) resolves the issue?

Please let us know if assigning the permissions fixes the problem.

Best,

Yoon

5

That was the problem exactly! Thanks for the help.