I originally posted in Web SDK in-meeting chat messages not sending but wanted to add some additional details around chat messages not sending (that particular issue is closed though I am still experiencing trouble with chat).
On Friday (10/23) we noticed that some messages were received as ‘[This is an encrypted message]’. Some participants could see the message but others just received the notice that the message was encrypted (as if the message could not be decrypted). These same users could not send messages out to the group. The meeting where this happened was.
It seems like this is a variation of the problem I posted in the earlier thread. The difference here is that the users that could not receive the messages were on Edge on Windows (previously all the testing was done on MacOS with Chrome and Firefox).
Some participants see
[This is an encrypted message]. Their messages cannot be seen by the group.
This is in the Zoom 1.7.9 version of the SDK.