Description I originally posted in Web SDK in-meeting chat messages not sending but wanted to add some additional details around chat messages not sending (that particular issue is closed though I am still experiencing trouble with chat). On Friday (10/23) we noticed that some messages were receiv…

Hey @erichhansen , Looks like the thread was closed by mistake. I have since re opened it. :slight_smile: Thanks for sharing these additional details. We will look into why this is happening and report back to you. Thanks, Tommy

Thanks @tommy , that would be great.

Hey @erichhansen , We have found the root cause and are working on a fix. :slight_smile: (CS-2159) By the way, old edge browsers are not supported. What version of edge are you using? Thanks, Tommy

@tommy Awesome, that is great news. I think you are right, I was using an old Edge browser as my Windows VM is not up to date. It is Edge 44. I will make sure to get that version of Edge updated.

Happy to help! :slight_smile: Thanks, Tommy

Hey @erichhansen , This should be fixed on Jan 10th, this weekend. Please make sure you are on Web SDK 1.8.5 or higher, and have the Private Chat setting turned ON in your Zoom Web Portal settings: [image] Thanks, Tommy

Chat Messages Not Sending

Meeting SDK Web

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Chat Messages Not Sending

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