Description
Greetings to the Zoom API team, thanks in advance for your attention. I’m currently working for a company that has two licensed Zoom accounts (master@goliiive.com.mx, master@goliiive.com), and with both accounts we are succesfully creating meetings that require registration, but when registering users via API to the meeting created with master@goliiive .com, the user isn’t registered and error code 1001 is returned, even though the exact process is succesful when registering to the meeting created with master@goliiive .com.mx. Both users are licensed and of the same tier, the only difference being that master@goliiive .com.mx is the “parent” account. This happens when registering any email, be it a registered user or not (in this case the error is returned even when the email belongs to an existing Zoom account).
Error
{
“code”: 1001,
“message”: “User does not exist: jefr90@gmail. com.”
}
Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT
Which Endpoint/s?
POST/meetings/{meetingId}/registrants
How To Reproduce (If applicable)
Steps to reproduce the behavior:
- Request URL / Headers (without credentials) / Body
Create Meeting with master@goliiive .com.mx
POST/users/master@goliiive .com.mx/meetings
{
“topic”: “Text zoom meeting master@goliiive.com.mx 03/10/2020 08:00”,
“type”: 2,
“start_time”: “2020-10-03T08:00:00”,
“duration”: 60,
“timezone”: “America/Caracas”,
“settings”: {
“join_before_host”: true,
“mute_upon_entry”: true,
“approval_type”: 1,
“registration_type”: 2,
“audio”: “both”,
“enforce_login”: true,
“waiting_room”: true,
“meeting_authentication”: true,
“registrants_email_notification”: false
}
}
Register user to meeting created with master@goliiive .com.mx
POST/meetings/{meetingId}/registrants
{
“email”: “jefr90@gmail.com”,
“first_name”: “Julio”,
“last_name”: “Fuentes”
}
201 is returned, user succesfully registered
Create Meeting with master@goliiive .com
POST/users/master@goliiive.com/meetings
{
“topic”: “Text zoom meeting master@goliiive .com 03/10/2020 08:00”,
“type”: 2,
“start_time”: “2020-10-03T08:00:00”,
“duration”: 60,
“timezone”: “America/Caracas”,
“settings”: {
“join_before_host”: true,
“mute_upon_entry”: true,
“approval_type”: 1,
“registration_type”: 2,
“audio”: “both”,
“enforce_login”: true,
“waiting_room”: true,
“meeting_authentication”: true,
“registrants_email_notification”: false
}
}
Register user to meeting created with master@goliiive .com
POST/meetings/{meetingId}/registrants
{
“email”: “jefr90@gmail .com”,
“first_name”: “Julio”,
“last_name”: “Fuentes”
}
- See error
Returns 404
{
“code”: 1001,
“message”: “User does not exist: jefr90@gmail .com.”
}
Emails have been edited because they were being detected as links by the forum and wouldn’t let me post the topic