Code 1001 - User does not exist

[nbecirovic (Nehru)]

I’m trying to use POST Assign calling plan to a user in order to provision them with a plan so I can do other things like assign number…
However I keep getting that the user does not exist when I run the POST. Here is my calling URL:

{{baseUrl}}/phone/users/HIk47SGZSmuVYJLjxT8MSQ/calling_plans

Body:

{
  "calling_plans": [
    {
      "type": 3000
    }
  ]
}

Response:

{
    "code": 1001,
    "message": "User does not exist: HIk47SGZSmuVYJLjxT8MSQ."
}

This user is Licensed:

This is the last roadblock I have to get all my stuff working. Any help would be greatly appreciated.

[nbecirovic (Nehru)]

Resolved. Issue is not with licensing, user has to be enabled for zoom_phone feature:

PATCH /users/:userID/settings

Payload:

{
  "feature": {
    "zoom_phone": true
  }
}

[donte.zoom (Donte)]

Glad you were able to resolve the behavior you were seeing @nbecirovic – Happy Coding !