Zoom calling plam

[msalah (Marwan)]

/phone/users/{userId}/calling_plans2. 3.

Calling Plan assignment issue
I have an issue that after enabling the calling feature for one of my users, I try to add a calling plan via the endpoint written above.

This happens to some of my users (10% of them), but works normally for the rest

Error
{
code: 1001,
message: ‘User does not exist: mohamed.fahmy@taskeenegypt.com.’
}

Steps to reproduct

1. Enable calling feature for the user via this endpoint /users/${userId}/settings

2. Assign calling plan to the user via this endpoint /phone/users/${userId}/calling_plans

[gianni.zoom (OOO 11/1 - 11/8)]

@msalah

This happens to some of my users (10% of them), but works normally for the rest

Hi @msalah ,

How were those users created on your account? What is their role? What is your role?

Have you done a side by side comparison of the settings for the users where it works vs. the one where it does not?