Description
The iOS Zoom SDK randomly crashes as we leave and re-enter a breakout room. It usually takes about five or six round trips. But after that, for example:
Thread 34: EXC_BAD_ACCESS (code=1, address=0x0)
MobileRTC`___lldb_unnamed_symbol74381$$MobileRTC
or:
Thread 1: EXC_BAD_ACCESS (code=1, address=0x22de42066fe8)
MobileRTC`___lldb_unnamed_symbol35648$$MobileRTC
Which iOS Client SDK version?
5.5.12509.0401
To Reproduce(If applicable)
Steps to reproduce the behavior:
Get invited to a breakout room
Get onHasAttendeeRightsNotification
Call attendee.joinBO()
After the BO view controller loads, call attendee?.leaveBO()
Repeat steps #3 & #4 until crash
Screenshots
Smartphone (please complete the following information):
Device: iPad mini 5 plus simulator
OS: 14.4.2
Hey @steven.otoole ,
Thanks for using the dev forum!
Can you reproduce this one last time and obtain the SDK logs and crash log? They can be found be following the instructions at the bottom of this page https://marketplace.zoom.us/docs/sdk/native-sdks/iOS/mastering-zoom-sdk/sdk-initialization . Please email them to me at DeveloperSupport@zoom.us and include a link to this post.
Thanks!
Michael
Hey @steven.otoole ,
Can you answer the following?
Can it be reproduced in the sample project?
Is it happening in Custom UI or Default UI?
Are there any preconditions to reproduce this problem(e.g., attendees count and BO meeting count)?
Thanks!
Michael
Hi Michael –
Since your engineers were not able to reproduce this, I thought I would dig deeper into whether it could be our issue. It’s confusing to me because sometimes the crash is in your SDK code, but sometimes it’s in our code.
Thanks,
Steven
Hey @steven.otoole ,
Interesting. I think we will need further info, please let me know what you find.
Thanks!
Michael
system
(system)
Closed
June 18, 2021, 5:29am
6
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