Dear Zoom Support Team,
I am writing to report a critical issue with the SDK Meeting for Android that is affecting some devices. When attempting to join a meeting using SDK versions v5.17.11.20433 and v6.0.2.21328, the device completely freezes.
It is important to note that we are currently using version v5.17.0.18337 and this version is working properly.
Unfortunately, the device does not display any visible error message, it just freezes and does not respond to any interaction. Attached to this email is the only error log I have been able to obtain.
This issue is a significant obstacle for our app users, as it prevents them from reliably accessing Zoom meetings. We request your prompt attention to this matter to identify the cause of the bug and provide a solution as soon as possible.
We appreciate your time and cooperation in resolving this critical issue.
thanks,
[only error message visible]
grpc_ipc_socket_client.cc:77] Error for usonia-ipc-socket
android_grpc_builder.cc:149] Could not get a socket for binder:com.google.android.apps.mediashell:usonia-ipc-socket
grpc_manager_impl.cc:634] GRPC[uri=]: Grpc cannot connect to host {UNDEFINED}
grpc_manager_impl.cc:782] GRPC[uri=]: status=[error_code=RESOURCE_EXHAUSTED, error_message=Cannot create a channel. Call to binder:com.google.android.apps.mediashell:usonia-ipc-socket ignored.]
grpc_manager_impl.cc:782] GRPC[uri=]: status=[error_code=RESOURCE_EXHAUSTED, error_message=Cannot create a channel. Call to binder:com.google.android.apps.mediashell:usonia-ipc-socket ignored.]
grpc_manager_impl.cc:782] GRPC[uri=]: status=[error_code=RESOURCE_EXHAUSTED, error_message=Cannot create a channel. Call to binder:com.google.android.apps.mediashell:usonia-ipc-socket ignored.]
grpc_manager_impl.cc:782] GRPC[uri=]: status=[error_code=RESOURCE_EXHAUSTED, error_message=Cannot create a channel. Call to binder:com.google.android.apps.mediashell:usonia-ipc-socket ignored.]
grpc_manager_impl.cc:782] GRPC[uri=]: status=[error_code=RESOURCE_EXHAUSTED, error_message=Cannot create a channel. Call to binder:com.google.android.apps.mediashell:usonia-ipc-socket ignored.]
grpc_manager_impl.cc:782] GRPC[uri=]: status=[error_code=RESOURCE_EXHAUSTED, error_message=Cannot create a channel. Call to binder:com.google.android.apps.mediashell:usonia-ipc-socket ignored.]
grpc_manager_impl.cc:782] GRPC[uri=]: status=[error_code=RESOURCE_EXHAUSTED, error_message=Cannot create a channel. Call to binder:com.google.android.apps.mediashell:usonia-ipc-socket ignored.]
ipc_common.h:486] Error in fetching local device info: [error_code=RESOURCE_EXHAUSTED, error_message=Cannot create a channel. Call to binder:com.google.android.apps.mediashell:usonia-ipc-socket ignored.]
grpc_manager_impl.cc:782] GRPC[uri=]: status=[error_code=RESOURCE_EXHAUSTED, error_message=Cannot create a channel. Call to binder:com.google.android.apps.mediashell:usonia-ipc-socket ignored.]
grpc_manager_impl.cc:782] GRPC[uri=]: status=[error_code=RESOURCE_EXHAUSTED, error_message=Cannot create a channel. Call to binder:com.google.android.apps.mediashell:usonia-ipc-socket ignored.]
directory_service_with_grpc_ipc.cc:277] IPC for DirectoryService.UpdateStateObservers closed: status=[error_code=RESOURCE_EXHAUSTED, error_message=Cannot create a channel. Call to binder:com.google.android.apps.mediashell:usonia-ipc-socket ignored.]
grpc_manager_impl.cc:782] GRPC[uri=]: status=[error_code=RESOURCE_EXHAUSTED, error_message=Cannot create a channel. Call to binder:com.google.android.apps.mediashell:usonia-ipc-socket ignored.]
directory_service_with_grpc_ipc.cc:378] IPC for DirectoryService.UpdateMessageObservers closed: status=[error_code=RESOURCE_EXHAUSTED, error_message=Cannot create a channel. Call to binder:com.google.android.apps.mediashell:usonia-ipc-socket ignored.]
grpc_manager_impl.cc:782] GRPC[uri=]: status=[error_code=RESOURCE_EXHAUSTED, error_message=Cannot create a channel. Call to binder:com.google.android.apps.mediashell:usonia-ipc-socket ignored.]