Unable to join in meeting and app struck and showing “preparing meeting” message

Meeting SDK
1

We have been using zoom android sdk version 5.13.1.11014 for past 3 months in our android app. We were able to join in meeting till 28 Match 2023 2 PM. After that unable to join in meeting and app struck and showing “preparing meeting” message.

Suddenly sdk not working in live environment, Any one can help to solve this issue.

2

could you elaborate on the meeting which this zoom android sdk is joining?

Is there a possibility that this is a recurring meeting which has ended / expired?

3

Hi Chun,

Thank you. We are able to join using meeting url through web browser for the same meeting id. We not able to join using sdk we integrated in our app .

4

for a start, could you show a sample of your JWT token used on the android app?