Deauthorization notification not receiving data

API and Webhooks
1

Hi there!
I’ve added the notification URL to get notified whenever a user removes the app, but I’m not getting any data from Zoom. How can I fix/debug this?
I have logs to check when the endpoint is called and it is never called by Zoom

2

Hi @joao.sizilio
Thanks for reaching out to the Zoom Developer Forum and welcome to our community, I am happy to help here!
Could you please confirm if your app is published in the Marketplace?
If this is not the case, then this behavior is expected. You will only get events once your app is published in the Marketplace and a user deauthorizes the app.
Hope this helps,
Elisa

3

Hi @elisa.zoom
Yes, the app is published in the marketplace

4

Thanks @joao.sizilio
could you please share with me the name of your app

5

Sure @elisa.zoom
The app name is Prezi

6

Thanks @joao.sizilio let me take a quick look into it and I will follow up in a Direct message

7

Great, thanks @elisa.zoom

1 Like
8

I am getting the same issue. App is called Path. I’m using production credentials, the app is published, and I’ve also tried using https://webhook.site and yet no webhook is received from Zoom. I did also try regenerating the Publishable URL, to no avail, though I’m not using that to add the app anyway.

The way I test is by going to App Marketplace and clicking Remove.

9

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