Developer impacting changes during COVID-19 Zoom Developer Documentation Survey Please take a few minutes to fill out the Zoom Developer Docs survey and let us know how we can assist you better with our docs. Your input will be invaluable in improving our documentation. Delayed responses by Zoom staff on developer forum due to volume of posts. Expect a reply in 24 hours on weekdays. What does this mean? During these tough times, we are seeing a massive increase in demand for our services. To continue serving our incredible services to our customers and developers, we may be making changes rapidly. Most of these changes will be temporary but we will make sure to note that below. This is an open thread, and we welcome all feedback below. Staff Response Times In order to provide quicker response times to everyone’s questions, we are encouraging escalations and issues with sensitive information to email developersupport@zoom.us instead of Private Messaging Zoom Staff on the Devforum. Moving forward, Private Messages will be turned off on the Devforum since they are not monitored by all Zoom Staff and are difficult to track. When to use the Devforum: To search for existing solutions to your issue For posting Zoom Developer Platform questions without any sensitive information needed for us to assist (similar to Stackoverflow) You can expect your first reply from a staff member on the Devforum in 24 hours on weekdays. List of developer impacting changes Change Summary Date Changed Temporary Webhook retry logic is has been reenabled We will be temporarily disabling the retry logic for all webhooks. This means if the webhook fails to send, or does not receive a 200 OK response from your server, we will not try to send that respective webhook again. (Reenabled) 06/06/2020 No Zoom 5.0: Update required for GCM encryption A system-wide account enablement of GCM encryption for real-time content will occur on May 30, 2020. Click here for instructions on upgrading to the latest SDKs. 5/30/2020 No Recording download url within Webhook payload changed to 180 characters To align with Zoom’s recent announcement pertaining to our 90 day security initiative, we will be changing the download recording url from 120 characters to 180 characters. This may cause a breaking change if you have already saved download links within your database within a column that can’t more that than around 120 characters. A workaround would be to adjust your Database column to hold at least 256 characters. 4/28/2020 No (Possible Breaking Change) Passwords for Meeting/Webinar and Recording strength increase To align with Zoom’s recent announcement pertaining to our 90 day security initiative, we will be releasing breaking changes to our APIs related to the new password requirement settings within the account setting page. This new setting allows Account owners and admins to set Meeting password and Recording password requirements. This change will affect the following API endpoints if your current Meeting or Recording passwords do not follow the new password requirement settings if enabled. POST /users/{userId}/meetings, PATCH /meetings/{meetingId}, POST/users/{userId}/webinars, PATCH /webinars/{webinarId}, PATCH /meetings/{meetingId}/recordings/settings 4/27/2020 No 11-Digit Meeting and Webinar IDs Scheduled meeting and webinar IDs will now support 11 digits to match product changes. Meeting IDs previously handled as integers should be handled as long data type (represented by int64 in JSON). 4/12/2020 No WebSDK Unable to join some meetings (FIXED) Unable to join meeting error fixed last night after cleaning cache. 4/7/2020 Yes WebSDK 403 - Request Timeout & The service is temporarily error (FIXED) Seen by hosts using waiting room feature, we are working on the fix, thanks for your patience. 4/7/2020 Yes JWT/SDK Token invalid error (FIXED) We are aware of the Invalid access token. when using a SDK / JWT Token to call the Zoom APIs. Our engineering team is working on fixing this issue and we will update the status here once the issue is resolved. Thank you for your patience. 4/6/2020 Yes Create JWT App Error (FIXED) We are aware of the api_credentials_not_found error being caused while users are attempting to create a new JWT app. Our engineering team is working on fixing this issue and we will update the status here once the issue is resolved. Thank you for your patience. 4/5/2020 No (Possible Breaking Change) Chatbot Email Message Type Removed To avoid phishing attacks, using the mailto: protocol as the “link” parameter in a chatbot message will no longer display the message. The API call will now return an error code 7001: Invalid request body format. This change will affect the following API endpoints: POST /im/chat/messages 4/4/2020 No Recent API Backward Incompatible Changes To ensure reliability of our service, we have made some backward incompatible changes in our APIs in accordance to the changes in our product. The these changes will take effect starting April 03, 2020, unless otherwise noted. For more details you can visit our Developer Announcement page and Changelog page 4/3/2020 No Some call logs could be missing from last 7 days The DB table for call logs exceeded the maximum size limit of 10 GB. A new DB table was created on Production since this early morning. 03/25/2020 NA Sunset of V1 APIs pushed back Due to the recent events of COVID-19 we are extending the life of the v1 APIs and we will be shutting down the Zoom v1 APIs and any associated apps on May 31st 2020. 05/31/2020 NA Please follow this thread for the latest status updates about the Zoom Developer Platform.

Can you confirm the previous change relating to webhooks for free accounts is not going ahead?

Hey @jimig, Yes that is confirmed. We were able to implement another solution. Thanks, Tommy

Has there been added authentication checks for downloading recorded lectures through download links that we get from API? Not able to download the recordings through those links after logging out from zoom.

Didn’t get this, could you please explain? Thank you

I read your reply on this issue https://devforum.zoom.us/t/problem-accessdenied-on-downloading-files-from-a-webhook-event/9232/2 Thanks for the update :+1:

Hey @tommy! Do you know by any chance for how long the Webhook retries are going to be disabled?

Hey @saurabh, @shaharsol, Possibly related. (ZOOM-146185) Please see my post here for a work around and move discussion here: [image] Problem / AccessDenied on Downloading files from a WebHook event API and Webhooks Hey @tomkl, @Nicolai, We are aware of the issue and looking into if anything on the Zoom side affected this change. (ZOOM-146185) For now, the work around is to add your JWT Token to a query param to the download_url and not use the authorization bearer header: $access_token=JWT_TOKEN_HERE Thanks, Tommy Thanks, Tomym

Hey @hsintegration, We don’t have a date set in stone, but we are working hard to be able to reenable the retries and will keep this thread updated. Thanks, Tommy

Thank you for the update. This is awesome update :slight_smile:

Developer impacting changes during COVID-19

API and Webhooks

shaharsol (Sanghaline) March 23, 2020, 8:50am 17

Is this connected to the COVID situation? Update: Recording download url 403 error

Topic		Replies	Views
[Security Update] No token values in URL query parameters API and Webhooks	61	4804	February 22, 2023
[Resolved with 1.7.4+] Web SDK / Web Client from browser: 403 Forbidden Web	214	34798	February 25, 2021
Can not create JWT app API and Webhooks	115	8358	May 4, 2020
JTW app - "Invalid access token." error on API calls API and Webhooks	59	6738	November 15, 2021
Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again Web	241	48905	February 17, 2021

Developer impacting changes during COVID-19

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