[Resolved with 1.7.4+] Web SDK / Web Client from browser: 403 Forbidden

Can not start/ attend webinar from browser, throwing 403 Forbidden from this morning. But works fine from app.

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I’m getting the same error from trying to join a meeting via the web client (browser). For example, when trying to use the join from browser link, e.g.: https://us04web.zoom.us/wc/join/{MeetingID}?pwd=

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We are also facing the same issue.
We even tried to connect using sample app to rule out an errors in signature generation.
The web sdk makes an api call to https://zoom.us/api/v1/wc/info that returns 403.

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Same issue.
WebSDK fires request to:
https://zoom.us/api/v1/wc/info?callback=localJsonpCallback&meetingNumber=&userName=&passWord=&signature=&apiKey=&lang=en-US&userEmail=***&cv=1.7.2&proxy=1&rwc=&_=1585901640250
And gets 403.
WebSDK UI render

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Same, 403 forbidden when trying to connect to a normal zoom session. Works fine for my colleagues (we are all working remotely over different internet connections).

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Same problem here.
Our code was working great few days ago and today Its not working anymore.
We didnt do any change to the code, and aswell as the rest of the users here, we are getting the 403 error when trying to GET https://zoom.us/api/v1/wc/info

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We are facing the same problem. All of our users are unable to start browser meetings.

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it is PROBLEM everywhere in WebSDK - also in example code Your connection has timed out and you cannot join the meeting.

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is this related to the breaking changes blog post about the v2 api which is v2? it says we released (past tense) but the date it lists is 3 days from now. … april 5th.

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COVID zoom overuse DOS attack?

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Same error here trying to join through webclient. We had to reschedule our whole event as. nobody could join

the zoom webclient (from the browser) is broken. can’t use it as it always results in a 403, with or without a password. broke overnight.

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i’m getting the same error in console.

GET https://zoom.us/api/v1/wc/info?callback=localJsonpCallback&meetingNumber=632345544544&userName=Charitha&passWord=&signature=QlN0cjUtRHJXXXXXXXXXXXXXXXy41MzIzNDkzMzA5LjE1ODU5MDQ1MTk5MzQuMC5NT3BYd1FIVHV2TKDHDHSNCUFBCSIXHFHD1RxRFM0MEFXVWlCd2o0PQ%3D%3D&apiKey=sdssdtr5-dfsaSbmNCQddsajVtcDg&lang=en-US&userEmail=user%40gmail.com&cv=1.7.2&proxy=1&rwc=&_=334554556002 net::ERR_ABORTED 403

Sample web app show the following error :- Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again.

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I got replay from Zoom:
" I totally understand your concern. Our team is currently aware of issues with users joining Zoom meetings and webinars using Zoom’s web client. In the interim, we recommend downloading and installing Zoom from zoom.us/download to connect to your meeting.
We are working on it and will post further information and updates on status.zoom.us shortly.

Sorry for the inconvenience.

Thank you very much for your patience."

They don’t mention it on the status page.

Too different support people told me the same thing and that they will put it on status page soon

I do not believe this company’s sincerity. I recommend everybody to check how this company behaves when their malware placed on our computers are found by white-hats. They basically offer bounties to them so that they do not have to disclose it to the public. Last year, it was found that this company’s software placed a server in the users’ computers such that they can send directions to the computers via web links to do anything with the computers. They always try to get around security measures available in the computers to perform their ill-intended operations. In short, this might be a scheme to force the users to download their apps. I unwillingly installed their application to my computer in order not to miss the meeting and then immediately removed it from my computer. In fact, I do not know if everything their software placed in my computer are removed or not.

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It looks like they rolled an update on one of the microservices and broke another. It seem an developer issue-bug, not political or something

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any resource for that?

You can check these links out:


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