Same happened to me friday. I then resolved it with a trick…
I make a new “meeting”, with only myself inside. Started a recording, then after some a few second I stopped it, BUT I DIDN’T END the meeting.
In a folder inside documents/zoom/ named with date/time, I’ve located a new “double click to convert” file; I swapped it with the file I needed to convert, then I stopped the meeting. Voila! Zoom successfully converted it. Let me know if it works for you.
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