Doesn't work Android sample as expected

I followed the process of getting started in Android, but the buttons such SSO Login User and API User doesn’t appear on my local emulator.

Which version?
Emulator type
Pixel 3 API R

To Reproduce(If applicable)
All I did is the below.

  1. Set up SDK_KEY and SDK_SECRET in and
  2. Set up APP_KEY and API_SECRET in
  3. Set up SDK_JWTTOKEN in and
  4. Launch my zoom client with Mac App

Hi shunpei42ba,

Thanks for using Zoom SDK. Are you getting any error? Based on the description, it sounds like the SDK initialization was not successful.

Please have a try with the following:

  1. Set the SDK_Key and SDK_Secret
  2. In InitAuthSDKHelper, comment out the initParams.jwtToken, and add
initParams.appKey = SDK_KEY;
initParams.appSecret = SDK_SECRET;

Build and run the app on emulator.

The JWT token is optional if you would like to have a more secure way for SDK authentication. And the API key & secret is needed if and only if you would like to use the token retrieve from Zoom API to start a meeting.

I was able to run our demo on Android emulator:

Hope this helps. Thanks!

Hi Carson,

I’ve followed all the steps still getting
onZoomSDKInitializeResult, errorCode=2, internalErrorCode=3023.
Comment out JWT token and replaced sdk keys and secret.

Please guide what to do next to resolve this issue?

Hi sarwar.aqsa1,

Thanks for using Zoom SDK. Did you just generate the SDK key&secret recently? Could you try to deactivate your SDK app on Marketplace and re-activate it again to see if it helps?


Hi Carson,

Yes I have created recently.
It works by deactivated and re-activated.


Glad to hear the problem has resolved. Happy Zooming! :slight_smile: