Double click to convert is not working for me

Description
Hello i’m using windows zoom. My friend open a meeting room for me, and then give me a host to recording screen. After finished the meeting, I can’t convert video.
The file name shown " Double_click_to_convert" which doesn’t work. (check screen shot)

Can give me some advice?

Which version?
Version: 4.6.10 (20033.0407)

Screenshots

Device (please complete the following information):

  • Device Spec: [PC]
  • OS: [window ]
  • Version [10]

Additional context
1.I have check article, it doesn’t help ->can’t find the meeting


2. I can’t really run in command prompt ->“can’t recognized as an internal or external command.”
How to convert local recording zoom files into .mp4 , .m4a and m3u ?!

Hi co094116,

Thanks for using Zoom SDK and thanks for the post. Please see my latest reply in the post: How to convert local recording zoom files into .mp4 , .m4a and m3u ? and hope it could help you.

Thanks!