Email is empty event participant joined in the meet!

Hi.

I implemented a webhook for event “Participant Joined Meet” and o check only user authenticated can to join in the meet.

But, in the events, property “email” of the users is empty, how do i to do to event show the emails of the users.

I send the image payload received in the webhook.

User is authenticated in app zoom client.

{‘payload’: {‘account_id’: ‘yRZ5KF9zRYeHZZAh1zOUng’, ‘object’: {‘uuid’: ‘0e+2fVh6RDe/wjKRDfkg7w==’, ‘participant’: {‘leave_time’: ‘2024-09-02T21:24:42Z’, ‘user_id’: ‘50332672’, ‘user_name’: ‘Gustavo Almeida’, ‘registrant_id’: ‘’, ‘participant_user_id’: ‘’, ‘id’: ‘’, ‘leave_reason’: ‘left the meeting. Reason : Host closed the meeting.’, ‘email’: ‘’, ‘participant_uuid’: ‘68C1C2C4-2DD7-2AA2-C56E-C7CD41A4D785’}, ‘id’: ‘86180779551’, ‘type’: 2, ‘topic’: “TradingQuant Suporte’s Zoom Meeting”, ‘host_id’: ‘TbH6JGTfSIC2zyhjxu8zkg’, ‘duration’: 30, ‘start_time’: ‘2024-09-02T21:18:27Z’, ‘timezone’: ‘America/Sao_Paulo’}}, ‘event_ts’: 1725312284312, ‘event’: ‘meeting.participant_left’}

@gustavoalmeida.gsa Hope you will be fine.

Please your account/meeting/participant must follow :point_down:

Any query still. Please share here.

Thanks

1 Like

Hello,

I don’t understand, my account is a PRO account and the user is logged into Zoom when they enter, I set the meeting to only accept authenticated users on Zoom.

What do I need to do then so that the email of these users who enter is displayed?

Hi @gustavoalmeida.gsa ,

Is the user a part of your account? If yes, and they are logged in, it should show.

However, if the user is not a part of your account, and you have not met the requirements of the email display rules, it will not show.

No, I create the meeting and make it publicly available for users to join.

I would like to read the email to check via the webhook whether the user who entered has an active license.

Hi @gustavoalmeida.gsa ,

If you want to have access to the emails in the webhooks, you need need to follow the email display rules: