Hi @jon.zoom thank you for the information, I have tested in v5.9.3. the freeze issue is solved but the emoji cut is still there in the size
let thumbnailVideoView = ZMSDKThumbnailVideoItemView(frame: NSRect(x: 0, y: 0, width: 245, height: 140), userID: userID as! UInt)
But the emoji cut is not happening in the size
let thumbnailVideoView = ZMSDKThumbnailVideoItemView(frame: NSRect(x: 0, y: 0, width: 350, height: 200), userID: userID as! UInt)
screenshot attached for both the size