Hi There,
Please Help!
Description
My mentor have recorded meeting and received the email notifications saying the recordings were processed, but when I go to view them or download them, I get an error advising it is not available.
Error
My Recording is saying:
“This recording does not exist. (3,301)”
Link: Error - Zoom
It is fairly crucial recording for me.
Best regards, Mike
Greeting, @mikegreen,
Thank you for posting in the Developer Forum. For this matter, we kindly ask you to submit a ticket with our support. They will be able to give you more personalized support.
https://support.zoom.us/hc/en-us
we are having the same issue!
@jkapitakis ,
For this matter, we kindly ask you to submit a ticket with our support team as they will be able to give you more personalized support.
https://support.zoom.us/hc/en-us