I have recorded 2 meetings today (814 8733 3584 and 871 8149 4374) and received the email notifications saying the recordings were processed, but when I go to view them or download them, I get an error advising they’re not available.
My Recordings from today are saying either:
“Prompt This recording does not exist.”
“This recording does not exist. (3,301)”
Trying to view recordings using Chrome Browser 86.0.4240.198
Steps to reproduce the behavior:
- Go to My Recordings
- Click on Meeting (either 814 8733 3584 or 871 8149 4374)
- See error
- Device: HP Laptop
- OS: Windows 10
- Version: 1909
- Browser: Chrome Browser v86.0.4240.198
These are fairly crucial client recordings that I need to share by end of day today, so it would be really helpful if the issue could be resolved.