Error 4700 - Invalid Redirect - oAuth

Using this template helps us debug your issues more effectively :slight_smile:

Description
We are trying to test a ServiceNow API in our DEV test site and are receiving the Error:4700 - Invalid Redirect when trying to Install the app.

Error
{“status”:false,“errorCode”:4700,“errorMessage”:“Invalid redirect: Vertex ServiceNow ServiceNow - Development Instance”:null}

Which App Type (OAuth / Chatbot / J
WT / Webhook)?

OAuth

Which Endpoint/s?
Knowing the API endpoint/s can help us to identify your issue faster. Please link the ones you need help/have a question with.

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Request URL / Headers (without credentials) / Body
  2. See error

Screenshots (If applicable)
If applicable, add screenshots to help explain your problem.

Additional context
Add any other context about the problem here.

In previous posts on this forum, its possible that Whitelisting the redirect URL may help. Is this something that can be done in the Zoom Admin portal?

1 Like

Hey @chris_lunde,

It sounds like this integration is leveraging an OAuth App in Zoom, is that right? If so, you will want to ensure that any redirect URLs are also whitelisted. To do so, you will need to navigate to the OAuth App whose credentials are being used by your integration.

An admin on the account should be able to access this from here once logged in:
https://marketplace.zoom.us/user/build

The OAuth App will have an “Allowlist” section on the App Credentials tab.

Let me know if this helps!
Will

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.