Error response in Webinar Registrants API

API and Webhooks
1

I got an following error while I am executing webinar registration API.

API URL: https://api.zoom.us/v2/webinars/{webinarId}/registrants

Response
Client error: POST https://api.zoom.us/v2/webinars/675293803/registrants resulted in a 404 Not Found response:
{“code”:1001,“message”:“The email address has not been used as a Zoom account”}

I wonder more about this, but never got why I got this response.

2

Hi @mukund.topiwala ,

Since troubleshooting this issue would require requesting private credentials from us, can you please send a support ticket at developersupport@zoom.us ?

Thanks!

3

Are registrants required to have an existing Zoom account?

I actually noticed this when reviewing the webinar api documentation and came to the forum to see if other developers ran into this issue - - this implies the user must already have a zoom account to join a webinar - - or does the registration process create a Zoom account?

4

If registration is required for the Webinar, yes, they will need to have a Zoom account.