Facing issue on Start Meeting : Your connection has timed out and you cannot join the meeting

Meeting SDK Web
1

Description
we are using Zoom Web SDK - JWT From Last few Months But Currently we are facing issue on Starting Meeting
Meeting ID :[REDACTED] m My Account Name is : [REDACTED]

Zoom Issue
Zoom Issue1281×400 10.4 KB

Which Web Client SDK version?
SDK version is 1.8.1

f (meetingConfig.china)
                ZoomMtg.setZoomJSLib("https://jssdk.zoomus.cn/1.8.1/lib", "/av"); // china cdn option
            ZoomMtg.preLoadWasm();
            ZoomMtg.prepareJssdk();
            function beginJoin(signature) {
                ZoomMtg.init({
                    leaveUrl: meetingConfig.leaveUrl,
                    webEndpoint: meetingConfig.webEndpoint,
                    success: function () {
                        console.log(meetingConfig);
                        console.log("signature", signature);
                        $.i18n.reload(meetingConfig.lang);
                        ZoomMtg.join({
                            meetingNumber: meetingConfig.meetingNumber,
                            userName: meetingConfig.userName,
                            signature: signature,
                            apiKey: meetingConfig.apiKey,
                            userEmail: meetingConfig.userEmail,
                            passWord: meetingConfig.passWord,
                            success: function (res) {
                                console.log("join meeting success");
                                console.log("get attendeelist");
                                ZoomMtg.getAttendeeslist({});
                                ZoomMtg.getCurrentUser({
                                    success: function (res) {
                                        console.log("success getCurrentUser", res.result.currentUser);
                                    },
                                });
                            },
                            error: function (res) {
                                console.log(res);
                            },
                        });
                    },
                    error: function (res) {
                        console.log(res);
                    },
                });f (meetingConfig.china)
                ZoomMtg.setZoomJSLib("https://jssdk.zoomus.cn/1.8.1/lib", "/av"); // china cdn option
            ZoomMtg.preLoadWasm();
            ZoomMtg.prepareJssdk();
            function beginJoin(signature) {
                ZoomMtg.init({
                    leaveUrl: meetingConfig.leaveUrl,
                    webEndpoint: meetingConfig.webEndpoint,
                    success: function () {
                        console.log(meetingConfig);
                        console.log("signature", signature);
                        $.i18n.reload(meetingConfig.lang);
                        ZoomMtg.join({
                            meetingNumber: meetingConfig.meetingNumber,
                            userName: meetingConfig.userName,
                            signature: signature,
                            apiKey: meetingConfig.apiKey,
                            userEmail: meetingConfig.userEmail,
                            passWord: meetingConfig.passWord,
                            success: function (res) {
                                console.log("join meeting success");
                                console.log("get attendeelist");
                                ZoomMtg.getAttendeeslist({});
                                ZoomMtg.getCurrentUser({
                                    success: function (res) {
                                        console.log("success getCurrentUser", res.result.currentUser);
                                    },
                                });
                            },
                            error: function (res) {
                                console.log(res);
                            },
                        });
                    },
                    error: function (res) {
                        console.log(res);
                    },
                });
2

Hey @amitabhdips,

Thank you for reaching out to the Zoom Developer Forum. Please try upgrading to the latest version of the Web SDK (1.9.1). Version 1.8.5 brought with it a required update:

Let me know if that helps.

Thanks,
Max

3

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