Facing Meeting Passcode wrong error

[amaheshwari]

Description
When i am joining the meeting using web sdk component view i am facing the error meeting passcode is wrong. Please help me to resolve this.

Which Web Meeting SDK version?
I am using version 2.4.0.

Screenshots

Am pasting the screenshot of the code.

Device (please complete the following information):

• Device: Lenovo thinkpad
• OS: Linux
• Browser: crome

[amaheshwari]

This error will occurs when the passcode contains % sign but when i remove the % sign from passcode then the meeting works perfectly. The passcode is dynamically generated from zoom please let me know how to handle this.

[donte.zoom (Donte)]

Hi, @amaheshwari,

Have you tried to remove the % from the passcode with Regex?

[amaheshwari]

Actually my question is when passcode contains % sign the meeting will work but when i replace passcode with any other character or special character then the meeting will works fine and i am
using 2.4.0 version web sdk component view .
Please see all the screenshot for reference.
1.When the passcode contains % sign it shows.

Now when i join the meet it shows passcode error.

2. When i replace % sign with any other character or special character it works fine.
   
   
   
   Now meeting works fine.
   
   

[donte.zoom (Donte)]

@amaheshwari,

Thank you for the details – this sounds like a bug! How is the actual password set for the meeting? For example, without updating the password via API, does the passcode contains a % sign, but when replaced with another character it works? Or is it the case that you are updating the password via API with a different special character to join the meeting?

[amaheshwari]

Yes, without updating the password via API, the passcode contains a % sign, but when we replaced with another character it works.

[donte.zoom (Donte)]

Hi, @amaheshwari,

Thanks for confirming! As a next step, can you create a support ticket and include the link to this thread? I’d like to work with you to see what may be happening. Please be sure to share the support ticket with me via private message.

[amaheshwari]

Support TicketID is [REDACTED]