We are getting a “Meeting Password is wrong” from Zoom. We have tested several different scenarios.
In Epic a Zoom Video Visit was scheduled. The provider opened and started the Zoom Meeting. The patient logged in through the browser (Chrome) and started there side of the Zoom meeting and got the ’ Meeting Password is wrong" we looked at the response going to Zoom and the following was created:
we could take the meeting URL and pasted it in a browser and launched the Zoom meeting successfully.
We then could open the Zoom local client, click join meeting and insert the Meeting ID and Meeting passCode and launch the Zoom meeting.
The next test we performed was removing the possibility that the web app code was not formatting the passcode correctly while creating the response to zoom we hard coded the meeting passcode into the response like the following.
This still gave us the error " meeting password is wrong".
can someone please help us out?