emmar
(Emma)
September 22, 2021, 2:12pm
1
Description
Freshdesk Notifications bot does not respond to any command so no way to access Setup.
Error
See above.
Which App?
Freshdesk Notifications
How To Reproduce (If applicable)
Steps to reproduce the behavior:
Install App
Go to Freshdesk Notifications bot.
Type help or Setup
Nothing happens
Tried to attach screenshot but it said that I couldn’t embed media in the post.
emmar
(Emma)
September 22, 2021, 2:18pm
2
If I could get the url that the Setup Link points too, I am wondering if I made the connection that maybe at least the notifications would work, if not the slash commands…
will.zoom
(Will)
September 24, 2021, 11:30am
3
Hi @emmar ,
If you’re having trouble with this still, please submit a ticket to our Technical Support team here . They’ll be able to further assist.
Thanks!
Will