Freshdesk Notifications App Broken

Freshdesk Notifications bot does not respond to any command so no way to access Setup.

See above.

Which App?
Freshdesk Notifications

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Install App
  2. Go to Freshdesk Notifications bot.
  3. Type help or Setup
  4. Nothing happens

Tried to attach screenshot but it said that I couldn’t embed media in the post.

If I could get the url that the Setup Link points too, I am wondering if I made the connection that maybe at least the notifications would work, if not the slash commands…

Hi @emmar,

If you’re having trouble with this still, please submit a ticket to our Technical Support team here. They’ll be able to further assist.