Gallery View Button not showing in some cases

Hello, I notice that in some cases the View Button not showing in the meeting:
1- Sometimes in Chrome, Brave, and Firefox Browser
2- Sometimes Opera browser but on the host meeting
What is the problem?

View Button sometimes not showing in the meeting.

Which Web Client SDK version?

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Create new meeting and join to it as a host.
  2. On Opera browser, the view button is sometimes showing on the host meeting but in member meeting is always showing.
  3. On Chrome, Firefox, and Brave browser the view button is never showing on the host meeting and sometimes on the member meeting…
    Based on this problem, I can’t show the video of other members.

Device (please complete the following information):

  • Device: laptop
  • OS: windows 10
  • Browser: Chrome
  • Browser Version : 92.0.4515.107

Opera Browser:

Chrome Brower:

Hey @masterlyapp,

Thank you for reaching out to the Zoom Developer Forum. Please see the following forum topic and let me know if that helps out:


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