How can I get details for an external contact by the id (Customer-configured external contact ID) or a phone number?
My problem arises when I try create an external contact and the id or phone already exists so then I’d like to attempt to update that external contact but I’m unable to so with the id but instead I need the external_contact_id (The Zoom-generated external contact ID). Unfortunately I don’t see any way to get this.
Hey @elisa.zoom ,
No, I’m trying to retrieve a single entry in the external contacts and I have 16K+ entries so this would be time consuming and sort of a waste of resources to do loop over the entire list this every time I need to fetch one.