API Endpoint(s) and/or Zoom API Event(s)
I am currently utilizing the Zoom Phone API’s webhook (phone.recording_completed) to capture caller and callee phone numbers and names upon call completion. However, I have encountered an issue where the name field is populated with the phone number instead, preventing me from obtaining the names of the individuals I spoke with. It is worth noting that I have already ensured that my Personal Contacts contain the necessary information, associating names with respective phone numbers.
Therefore, in addition to requesting your assistance in providing instructions or guidance on how to retrieve contact information from Personal Contacts and Cloud Contacts using the API, I kindly ask for your insight regarding the potential reasons why the webhook is not displaying the corresponding names.
I would be grateful for any documentation, code samples, or relevant resources you can share to assist me in retrieving contact information correctly.
How To Reproduce
account level app