Getting black screen in Zoom websdk 1.8.0 when waiting room enabled

[mb_j (Mike)]

@JackYang Please test on your end with showMeetingHeader: false,
This causes the issue.

Additionally , when the issue occurs there are no DOM elements as you show.

Mike

[MaxM]

Hey @mb_j,

Thank you for providing additional information. We are still actively investigating this. I’ll be sure to update you when we have more information.

Thanks,
Max

[JackYang (Prod JackYang)]

Thank, I find root cause, it’s showMeetingHeader cause. we will fix this 1.8.5

[tommy (Tommy Gaessler)]

Hey @mb_j , @nitin1, @sumit.cha20,

This is now fixed in Web SDK version 1.8.5.

Please see the release log for more details:

(ACTION REQUIRED) Web SDK update version 1.8.5

Hello Zoom Developers, here are the updates for the Web SDK version 1.8.5 release: Please note that as of January 10th, all older versions of the Web SDK (versions 1.8.3 and below) will no longer have computer audio functionality within meetings. Please upgrade to version 1.8.5 or above to avoid service disruption. To complete alignment with Zoom’s security initiative, including the new AES 256-bit GCM encryption, we will disable un-encrypted audio within meetings that are not using AES 256-bit…

Thanks,
Tommy