Getting fail register robot_to_robot service error while saving bot url in features

[rohith]

I have getting this error when ever i am trying to save the bot endpoint url

Can you help me fix this??

Due to this I am not able to generate the BOT_ID and i am not able to move forward. Hoping for a faster response

[gianni.zoom (Gianni)]

Hi @rohith ,

Is the server for this endpoint currently live? What happens when you try to save without /bot?

Gianni

[rohith]

Yes it is live and even without the /bot endpoint it is giving same error. Due to this I am not able to generate bot id.
Without /bot endpoint

Here the screenshot with preview

Response

{
  "code": 1500,
  "status": 500,
  "error": "Internal Server Error",
  "message": "fail_register_robot_to_robot_service",
  "tid": "a7527f181711f2c8",
  "sid": "a7527f181711f2c8",
  "timestamp": 1645685544565,
  "trackingId": "v=2.0;clid=us05;rid=MP_39b6225d9ebf48109730adda37af9530"
}

Payload

{
  "messageSlash": "",
  "privateMessageUrl": "https://a2a2-14-99-200-66.ngrok.io/bot",
  "commands": [],
  "domainWhitelists": [],
  "sender": true,
  "welcomeMsg": {
    "title": "Welcome to CC Bot",
    "body": ""
  },
  "actions": [],
  "botType": 0,
  "publicMessageUrl": "https://a2a2-14-99-200-66.ngrok.io/bot"
}

Hoping for this issue to solve…

[gauraves (Gaurav)]

We are getting the same error for bots that were previously created and working fine. However no mods can be done any more.

[rohith]

Last time i checked I was able to generate bot jid if we sign in with an company specific domain. When ever i am using gmail domain, the error is thrown. May the zoom blocked the bot generations with gmail domians

[gauraves (Gaurav)]

We are using a corporate domain.

[rohith]

But i was able to generate bot id using corporate domain

[Cdur (Corentin)]

Looks same as the one reported here : Update or Create Bot Fails with fail_register)robot_to_robot service error

[chathuranga4lk12 (Buddhi Chathuranga)]

This is a Subscription service. After the Subscription, you can show like this