Getting "you cannot start the meeting because it is hosted by another user zoom" when I click on the start-url the second time

I am using Zoom’s “Create a Meeting” API to create a zoom session and get the session’s start_url. When I click the start_url for the first time, I’m able to get into the zoom session fine. But say I decide to leave the meeting and rejoin, I get a “you cannot start the meeting because it is hosted by another user zoom” error. If I try joining using the join url, I get a “this meeting ID is not valid” error. This is a problem especially for recurring meetings because all the meetings have the same start_url and the start_url is only working once.

I also tried getting the start_url dynamically each time by calling the “Get a Meeting” API. Similar as above, I am able to successfully get the start_url and start the meeting the first time. The second time onwards, I get the error: "{ code: 3001, message: ‘Meeting does not exist: 82749987484.’ } "

Hi @developer23, we are going to investigate further as this may be a wider spread issue (see this post: Can't use Zoom's start_url twice - #2 by gianni.zoom). Can you please submit a support ticket with your account info and meeting information?

Thank you!

Submitted, thank you!

Splendid, thanks for the update, @developer23!

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