While creating meeting with alternative_hosts getting below error
{
“code”: 1113,
“message”: "nkBJi4bBSUyN8VB4nZDnEg is not associated with a Zoom account. "
}
I’m passing 2 values, one is id returned by zoom and another is email id of non registered at zoom.
Here nkBJi4bBSUyN8VB4nZDnEg is host id already registered at zoom.
Meeting details are below
{
“topic”: “tea time”,
“type”: “2”,
“start_time”: “2020-05-04 08:00:00”,
“duration”: “15”,
“settings”: {
“host_video”: 1,
“alternative_hosts”: “nkBJi4bBSUyN8VB4nZDnEg,xxxxxxxx@gmail.com ”
}
}
samly
(Sam)
May 5, 2020, 1:18pm
2
Does this same error occur if you remove the non-Zoom account? I believe Alternative Hosts can only be users part of your Zoom account.
I found the solution. Issue happening for Non-zoom users and non-paid users. If i add paid(licensed) users it is working fine. @samly Thanks for your help.
tommy
(Tommy Gaessler (PM VDI, Web, Linux, & Meeting SDK))
May 11, 2020, 6:54pm
4
Hey @Dora_Reddy , glad you figured out your issue.
For future reference, see the Prerequisites for the Alternative Host feature here:
Appreciate your help @samly !
Thanks,
Tommy
slrosen
(Sydney)
August 3, 2020, 1:29pm
5
I am receiving the same error as I try to add alternative hosts to my meeting. It seems like the accounts I’m trying to add are not under the same license, but we’re all at the same university I assume using the same license.
tommy
(Tommy Gaessler (PM VDI, Web, Linux, & Meeting SDK))
August 4, 2020, 8:47pm
6
Hey @slrosen ,
Please see the prerequisites for adding an alternative host here:
Thanks,
Tommy