hi,
Description
i’m using windows sdk and i hava two monitors.
When one of the monitors is disconnected, the two meeting windows overlap.
Can I solve this problem by listen the display events of the display?
Screenshots
hi,
Description
i’m using windows sdk and i hava two monitors.
When one of the monitors is disconnected, the two meeting windows overlap.
Can I solve this problem by listen the display events of the display?
Screenshots
Hi j421037083,
Thanks for using Zoom SDK. May I inquire the following info:
Looking forward to hearing from you.
Thanks!
Hi Carson_Chen,
But when I turn on the screen again, the dual screen mode will not turn on automatically
Hi j421037083,
Thanks for the info. Really appreciate it. Would you mind providing the SDK log so that we could further investigate this issue?
Here are the steps to get the SDK log:
enableLogByDefault
to be true
at initializing the SDKLooking forward to hearing from you. Thanks!
Hi @carson.zoom,
this is video http://421037.f3322.net:8090/video/1578276652722570.mp4
this is logs http://421037.f3322.net:8090/video/logs.zip
I retested again. When I opened the meeting, I only opened screen1, and then the interface of the graphics card connected to screen2. At this time, zoom SDK could not redraw the meeting window. I used all the relevant methods in the SDK
Hi j421037083,
Thank you very much for providing the log and the video. This is very helpful. I have forwarded this to the engineering team and will get back to you shortly.
Thanks!
Thank you for following up
Hi j421037083,
Thank you very much for all the info. It appears that the Zoom Windows Client also has this issue, I will report this case to the Windows Client team, once they have fixed this issue, our SDK will inherit this fix.
Thanks!
Hi @carson.zoom,
I solved this problem by opening the custom UI and forcing new two ICustomizedUIMgr before opening the meeting.
thanks!
Hi @carson.zoom,
It doesn’t work very well. The window will flash when the meeting is opened.
I expect to expose an interface to generate meeting windows or provide more details in the SDK.
thanks for you help!
Hi j421037083,
Thanks for the reply and sorry to hear that it does not work well. Since this issue is happening on the Windows Client as well, the SDK is depending on the fix from the client. I have already reported this issue to the client team, once they have fixed this, the issue will be fixed in SDK as well. I will keep you updated.
Thanks!