I am not able to retrieve data using /past_webinars/:webinarId/qa

API and Webhooks
1

Hi,

Could someone please assist me with the following issue?

I’ve successfully called the request endpoint:
/past_webinars/:webinarId/qa

  • For past webinars where speakers answered questions during the session, the API correctly returns the Q&A data.

  • However, for past webinars where no questions were answered during the session, the API response comes back empty. Example:

    {
    "id": 890722281913,
    "uuid": "huOxbYVcDwdFAhiCVD7OQ==",
    "start_time": "2025-09-17T01:13:56Z",
    "questions": []
}

    In contrast, when I use the Web Interface → Events Analytics → Session → Download Q&A, I am able to retrieve the list of questions (even those unanswered).

    Can you please confirm:

    1. Is this a known limitation/bug with the API?

    2. If not, is there another way to reliably retrieve all submitted questions (answered or unanswered) via the API?

    Appreciate your help in clarifying this.

    Thank you,

2

Hi @Ben9 ,

Ahh I believe this is expected behavior, but I can submit as a feature enhancement from the engineering team for this API so there is proper parity with the web portal experience. Can you please send me the zm-tracking-id from the response headers for these instances?:

Please also check your notifications for a private message from me requesting your client id. Thank you.