I want to cancel my Zoom-pro account but cannot log in anymore (old deleted email address). How to stop the payment?

I discovered that I still have an old zoom pro account for which I still pay every month. However, this email address does not exist anymore, since it was from my former job. Therefore, I cannot login anymore (I used to log in via google, but since the email account is deleted this does not work anymore).

Getting in contact with Zoom has been impossible (the phone is only open for special Business accounts)…

Does anyone have an idea what I can try to cancel my account and stop the payment?


Thank you for posting in the Developer Forum. For help canceling you Zoom pro account, please contact sales:

For reference, here is our help documentation on Canceling your subscription:

Canceling your subscription

I hope this helps.


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